Are you the underwriter?
No. OrcaTrade is the marketplace. Underwriting and risk-bearing sit with the partner broker (PZU, Warta, Allianz Trade, Atradius, Lloyd's brokers depending on the quote). We earn a commission on each policy bound; the broker handles claims.
When does cover start?
Standard ICC (A) is warehouse-to-warehouse: cover begins at the named place of origin and ends at the named place of destination. Effective from policy issue.
Can I add war / strikes / piracy cover?
Yes — separate riders available for an additional premium, typically 0.05–0.20% of insured value. Mention specific routes (Red Sea, Black Sea) at quote time.
What's the minimum premium?
€35 minimum across all carriers and routes. Below ~€60k insured value, the minimum applies regardless of cargo type.
How do I file a claim?
Notify OrcaTrade and the partner broker within 7 days of incident. Supply Bill of Lading, claim form, photographic evidence, and survey report. The broker handles payout per policy terms; we coordinate the paperwork.
Does the quote include tax?
Insurance Premium Tax (IPT) varies by destination Member State (Polish 3.6%, German 19% for marine cargo, French 9%, etc.). The binding quote from the broker shows IPT explicitly.